Tag Archives: hot water systems

Recent Claims: No Hot Water in Winter, Oh My!

Hot water systems failing is the worst thing I can think of to happen on these freezing winter mornings! We helped out two member’s this week to get their hot water systems (and mornings) up and running again!

  • A Rye VIC member’s hot water system was not working, they called us on Saturday (16/6/12 which saw a temperature min of 7 degrees) and we organised their thermostat to be replaced. The system is now fully functional again.
  • A Thornbury VIC member’s hot water system was not relighting, and so the system failed to work. They called us Tuesday (20/6/12 which saw temperatures as low as 3 degrees!) and we organised a plumber to replace their pilot injector and thermocouple and the system is working again!

Join Home Assist today so that if this situation occured for you it would also be quickly and easily solved! 

Leave a comment

Filed under Claims, Customer Feedback